NDL

Mobile Working Survey 2008

Over the course of the last 5 years, ndl-metascybe has been conducting a detailed survey into the role of integrated information technology in the transformation of service delivery by Local Government throughout the UK. Three years ago, we questioned the use of field based mobile devices as part of that exercise. With the rapid growth of this technology and its application, the subject has now grown to a point where it is felt that it deserves its own detailed research and report rather than being published in our annual Local Government CRM and Integration Survey. (Also published in October 2008).

This Mobile working survey and report examines the adoption and use of mobile technologies by UK Local Government organisations in two areas. Personal Information Management (PIM); e-mail, calendar etc and Line Of Business (LOB) applications such as surveys, reporting and work force scheduling. It looks at the distribution of the technology, benefits and barriers of its use, which departments have and are adopting mobile working, as well as issues such as data network coverage and predicted market growth over the next three years.


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