NDL

Interviews

Jason Hendy, IT Consultant, iScape Solutions Ltd

August, 2010

Jason Hendy has been working in IT for 13 years, mostly in web development. For the last eight years he has been exclusively involved in the public sector and now works as a consultant for a number of local authorities, developing solutions to improve service delivery. This hands-on experience has given him an interesting insight into what councils are doing against a background of budget cuts.
For a full copy of the interview, click here.

Declan Grogan, CEO of NDL.

July, 2009

Transformation is a three-card trick
Transformation can drive vastly improved services, but to be truly successful it needs three elements: CRM, mobile and self-service. This is the view of NDL’s Declan Grogan, the next interviewee in our series talking to leaders in technology for the public sector. He’s also got some interesting things to say about the recent Digital Britain report.
For a full copy of the interview, click here.

Sheila Davidge, Winchester’s Head of Information Management and Technology.

June, 2009

Winchester drives technology forward
Virtualisation and thin client terminals are just two of the recent innovations at Winchester City Council. In the next in our series of interviews with leaders in public sector technology, we talk to Sheila Davidge, Winchester’s Head of Information Management and Technology. She explains the philosophy behind these implementations, and her plans for shared services.
For a full copy of the interview, click here.

Matt Miszewski, Microsoft’s General Manager for Worldwide Government.

April, 2009

Taking a top-down approach with Microsoft
The UK is leading the way in its strategic approach in public sector IT, according to Matt Miszewski, Microsoft’s General Manager for Worldwide Government. In the next in our series of interviews, he gives his views on global e-government, how the UK is responding to transformation, highlights where the UK is doing well, and spells out one key danger posed by the current economic climate.
For a full copy of the interview, click here.

Graham Baker of RIM, reviews successful mobile implementations.

March, 2009

Our next interviewee in our series with leaders in the mobile marketplace is Graham Baker, Public Sector Sales Manager EMEA for RIM. He talks about some highly-successful mobile implementations which are making significant improvements to public services, and offers a prediction for the next big thing.
For a full copy of the interview, click here.

Phil Murray of Lagan interview: service transformation has gone mainstream.

February, 2009

In our next interview with key figures in the mobile and integration industry, we talk to Phil Murray, Executive VP of Lagan. He gives his views on the current state of service transformation, the role of IT in general and CRM in particular, and the effect the economic climate is likely to have on public sector technology.
For a full copy of the interview, click here.

Tim Rainey, Assistant Chief Executive ICT and Transformation at Tameside Metropolitan Borough Council.

December, 2008

In our regular series of interviews with leading figures in the public sector mobile and integration arena, we talk to Tim Rainey, Assistant Chief Executive ICT and Transformation at Tameside Metropolitan Borough Council.
He explains how they’ve harnessed ICT both to improve customer service and to cut costs, and how the latest government initiatives are driving operational changes. For a full copy of the interview, click here.

Jason Langridge, Microsoft.

October, 2008

Continuing our series of interviews with key people in the mobile and flexible working industry, we talk to Jason Langridge, UK Mobility Business Manager at Microsoft.
His role brings him into contact with both the public and private sector, and he has some interesting insights on the role of mobile working for tomorrow’s worker, click here.

Ian Laughton, Director of Nomad.

September, 2008

In the first of a series of interviews with key people in the mobile and flexible working industry, we talk to Ian Laughton, Director of Nomad, which acts as a centre of excellence for mobile and flexible working in local authorities.
His experiences show that there are some great projects going on, but that there are still several barriers to be overcome before local authorities take full advantage of the opportunities available, click here.